Terms of Service
Welcome to Resume Shinner. These Terms of Service (“Terms”) govern your use of resumeshinner.com (the “Website”) and the services we offer. By using the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.
1. About Us
Resume Shinner (“we”, “us”, “our”) provides professional resume writing, ATS resume optimization, cover letter writing, and LinkedIn profile rewriting services.
2. Our Services
We offer paid services such as:
- Editable ATS Resume (delivered in Word and PDF)
- LinkedIn Profile Rewrite with resume and cover letter
- Related add-ons shown on our Services page
Descriptions, prices, and delivery times are shown on the Website and may change at any time. The price you pay is the price shown when you place your order.
3. Eligibility
You must be at least 18 years old, or have the permission of a parent or legal guardian, to use our services.
4. Placing an Order
To order, you upload your current resume, add your target job role or notes, and complete payment. Your order begins once we receive both your payment and your required information.
You agree that:
- The information and documents you give us are accurate and truthful
- You have the right to share them with us
- You will respond promptly if we need more details
5. Payment
- All prices are in US dollars (USD) unless stated otherwise.
- Payment is due in full at checkout.
- Payments are handled by third-party payment providers. We do not store your full card details.
- You are responsible for any bank, currency conversion, or transaction fees charged by your provider.
6. Delivery
- Express service: target delivery within 5 hours.
- Standard service: delivery within 24 hours.
- Files are sent to the email address you provide at checkout. Please check your spam folder.
Delivery times begin after we receive complete order details. Delays may happen if information is missing, or because of unexpected technical issues.
7. Revisions
We offer revisions at no extra cost so that your document matches your needs. Revision requests must be clear and related to the original order. Requests for a completely new document, a different job role, or a major change in scope may be treated as a new order.
8. Refunds
Refunds are handled under our Refund & Returns Policy, which forms part of these Terms.
9. No Guarantee of Results
We write professional, ATS-friendly documents based on the information you provide. However, we do not guarantee interviews, job offers, salary increases, or any specific career outcome. Hiring decisions are made by employers and depend on many factors outside our control.
10. Your Responsibilities
You agree not to:
- Give false, misleading, or stolen information
- Use the Website for any illegal or fraudulent purpose
- Attempt to hack, disrupt, or damage the Website
- Copy, scrape, or resell our content without permission
- Misrepresent your qualifications to employers using our work. You are responsible for making sure your final resume is truthful.
11. Intellectual Property
- Your content: You keep ownership of the information and documents you give us.
- Our work: After full payment, you receive the right to use the delivered resume, cover letter, and LinkedIn content for your personal job search.
- Our Website: The Website design, text, graphics, logos, and templates belong to Resume Shinner and may not be copied or reused without written permission.
12. Confidentiality and Privacy
We treat your resume and personal details as confidential and use them only to complete your order. Please read our Privacy Policy to understand how we collect and use your information.
13. Third-Party Links and Services
The Website may link to or rely on third-party services (such as payment processors). We are not responsible for their content, policies, or practices.
14. Disclaimer of Warranties
The Website and services are provided “as is” and “as available”. To the fullest extent allowed by law, we make no warranties, express or implied, including fitness for a particular purpose or uninterrupted, error-free operation.
15. Limitation of Liability
To the fullest extent allowed by law, Resume Shinner and its team will not be liable for any indirect, incidental, special, or consequential damages, including lost job opportunities or lost income, arising from your use of the Website or services. Our total liability for any claim will not exceed the amount you paid for the order that caused the claim.
16. Indemnification
You agree to protect and hold us harmless from claims, losses, or expenses arising from your breach of these Terms or the false information you give us.
17. Termination
We may suspend or end your access to the Website or refuse service at any time if you break these Terms or misuse the Website.
18. Governing Law
These Terms are governed by the laws of . Any disputes will be handled in the courts of , unless local law requires otherwise.
19. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date shows the latest version. Continued use of the Website after changes means you accept the updated Terms.
20. Contact Us
Website: https://resumeshinner.com